Biller

What they do

• Manage account balances to discover outstanding debts or other inconsistencies.
• Collect all the information needed to calculate bills receivable (order amounts, discount rates etc.).
• Check the data input in the accounting system to ensure accuracy of final bill.
• Issue invoices and bills and sent them to customers through various channels (mail, email etc.).
• Issue customer account statements periodically or whenever necessary.
• Receive payments through various methods (cash, online payments etc.) and check for credibility.
• Send reminders for payments and contact customers when assigned.
• Update accounting records with new payments, balances, customer information etc.
• Answer questions and handle complaints from customers regarding bills.
• Report on activity to upper management.

Qualifications

• Proven experience as billing clerk or general accounting experience.
• Adherence to laws and confidentiality guidelines.
• Proficient in MS Office (especially Excel); Working knowledge of relevant software (e.g. Quickbooks) will be appreciated.
• Excellent math ability.
• Good organizational skills.
• Excellent communication skills.
• High school diploma; further education will be a plus.