Food Server
What they do
- Performing opening duties such as setting tables, polishing glasses, folding napkins and replenishing condiments.
- Attending pre-shift and general meetings to update knowledge of special offers and stock-related issues, and to discuss service and product matters.
- Assisting management and hosts to meet, greet and seat guests, and issuing them food and wine menus.
- Introducing yourself to guests, and informing them of special offers and stock shortages before they select items off the menu.
- Ensuring beverages are served swiftly and replenished continuously.
- Ensuring accuracy when entering orders into point of sale (POS) system.
- Following up on food and beverage orders with back of house (BOH).
- Checking on guests to establish satisfaction with product and overall experience, and providing management with feedback.
- Issuing guests with their check on request, and greeting and thanking them sincerely on departure.
- Performing closing duties such as sweeping and vacuuming, and preparing linens for collection by laundry service.
Qualifications
- + years work experience in upmarket or high volume restaurant.
- Completion of product knowledge training, and written and verbal exams.
- Proficient with maintaining solid customer base.
- Excellent verbal communication skills.
- Outstanding people skills.
- Well-groomed, professional appearance.
- Available to work shifts, extended hours, over weekends and holidays.
- Physically fit, agile and dexterous.
- Ability to stand and walk for extended periods.
- Proficient time-management skills.