Shift Manager

What they do

• Assign tasks to staff.
• Supervise staff throughout the shift.
• Monitor inventory levels.
• Order more inventory as needed.
• Ensure that enough staff members are present for the shift.
• Balance the cash register at the end of the shift.
• Manage bookings.
• Resolve conflict between staff members.
• Receive feedback from customers and resolve any complaints.

Qualifications

• A degree in business management, restaurant management or a related field.
• Experience working in a restaurant, preferably in a managerial position.
• Excellent interpersonal and communication skills.
• Natural leadership abilities.
• Knowledge of bookkeeping software.
• Ability to multitask.
• Ability to remain calm in stressful situations.