Care Manager

What they do

• Creating and updating personalized care plans for patients.
• Collaborating with patients' families, friends and social supports in developing treatment plans.
• Identifying and recruiting high-quality healthcare providers.
• Interacting with healthcare providers to facilitate patients' treatments.
• Ensuring patients' treatment requirements are met.
• Suggesting alternative treatment plans when patients' services requests do not meet medical necessity criteria.
• Instructing and educating patients on procedures, healthcare provider instructions and referrals.
• Linking patients to social services programs and entitlements such as transportation assistance and translation services.
• Conducting regular follow-ups with patients to evaluate progress, promote continuity of care and ensure improved health outcomes.
• Maintaining records of case management activities.

Qualifications

• Bachelor's degree in social sciences, social work, nursing or a related field.
• + years work experience in public health or a related field.
• + years current case management experience.
• Registered Nurse (RN) license.
• Certified Case Manager (CCM) license preferred.
• Proficient with Healthcare Management Systems and Microsoft Office Word and Excel.
• Ability to travel locally.