Retail Manager

What they do

• Organize all store operations and allocate responsibilities to personnel.
• Supervise and guide staff towards maximum performance.
• Prepare and control the store's budget aiming for minimum expenditure and efficiency.
• Monitor stock levels and purchases and ensure they stay within budget.
• Deal with complaints from customers to maintain the store's reputation.
• Inspect the areas in the store and resolve any issues that might arise.
• Plan and oversee in-store promotional events or displays.
• Keep abreast of market trends to determine the need for improvements in the store.
• Analyze sales and revenue reports and make forecasts.
• Ensure the store fulfills all legal health and safety guidelines.

Qualifications

• Proven experience as retail manager or in other managerial position.
• Knowledge of retail management best practices.
• Outstanding communication and interpersonal abilities.
• Excellent organizing and leadership skills.
• Commercial awareness.
• Analytical mind and familiarity with data analysis principles.
• Excellent knowledge of retail management software (e.g. MS RMS).
• BSc/BA in business administration, sales or relevant field; MSc/MA is desirable.