Ramp Agent

What they do

  • Guiding aircraft to and from gates and backing them up for take-off.
  • Parking arriving and departing aircraft.
  • Placing chocks and cones around aircraft.
  • Loading and unloading arriving and departing aircraft cargo, baggage, and mail onto carts and/or dollies.
  • Providing special handling of baggage, cargo, and mail, as required.
  • Collecting, loading, and unloading live animals and dangerous goods on and off aircraft, when necessary.
  • Delivering passenger baggage to the claim area and unloading baggage onto the conveyor system.
  • Performing cabin maintenance and cleaning services, including restocking the aircraft.
  • Operating ground support equipment, including aircraft stair units, container loaders, aircraft ground power units, water/lavatory service trucks, aircraft de-icing units, cargo dollies, and passenger vans, when necessary.
  • Reporting all equipment malfunctions to the appropriate supervisor/manager.
  • Complying with all airport authority and carrier security requirements, including adhering to Swissport Standard Operating Procedures.

Qualifications

  • High school diploma, preferred.
  • Previous experience working in an aviation environment, desired.
  • Successful completion of a ramp services training program.
  • Valid driver's license.
  • U.S. Customs Seal for access to CBP security areas.
  • Knowledge of proper lifting techniques when handling heavy objects.
  • Experience working with live animals and dangerous goods.
  • Working knowledge of airport safety procedures.
  • Strong teamwork and communication skills.
  • Great physical fitness and strength.
  • Time management skills.
  • Ability to endure tough working conditions.
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