Spotter

What they do

  • Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
  • Diagnose the clients' specifications and wishes and suggest suitable travel packages or services.
  • Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
  • Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc).
  • Collect deposits and balances.
  • Use promotional techniques and prepare promotional materials to sell itinerary tour packages.
  • Handle unforeseen problems and complaints and determine eligibility for money returns.
  • Attend conferences to maintain familiarity with tourism trends.
  • Create and update electronic records of clients.
  • Maintain relationships with key persons.
  • Keep financial statements and documents.
  • Reach the revenue and profit targets.

Qualifications

  • Proven working experience as a travel consultant.
  • Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel).
  • Proficiency in English; knowledge of additional languages is an advantage.
  • Exemplary sales skills and customer oriented approach.
  • Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc).
  • Ability to present, persuade and communicate effectively.
  • Demonstrable ability to handle crises.
  • Degree in Hospitality, Travel, Tourism, Business or relevant field.
  • Candidates with personal travel experience will be preferred.
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