Spotter
What they do
- Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
- Diagnose the clients' specifications and wishes and suggest suitable travel packages or services.
- Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
- Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc).
- Collect deposits and balances.
- Use promotional techniques and prepare promotional materials to sell itinerary tour packages.
- Handle unforeseen problems and complaints and determine eligibility for money returns.
- Attend conferences to maintain familiarity with tourism trends.
- Create and update electronic records of clients.
- Maintain relationships with key persons.
- Keep financial statements and documents.
- Reach the revenue and profit targets.
Qualifications
- Proven working experience as a travel consultant.
- Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel).
- Proficiency in English; knowledge of additional languages is an advantage.
- Exemplary sales skills and customer oriented approach.
- Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc).
- Ability to present, persuade and communicate effectively.
- Demonstrable ability to handle crises.
- Degree in Hospitality, Travel, Tourism, Business or relevant field.
- Candidates with personal travel experience will be preferred.